Guides

When using your own contract, the differences to Pakettikauppa’s contracts include the following: We will not email the recipient information...

Returns work slightly differently depending on the delivery method. You can create a return shipment through the Parcel Shop and...

For deliveries to the United Kingdom, customs information must be entered as of December 14, 2020. From the start of...

Posti In countries where Posti Parcel Baltic is used, the returner will order a pickup from the terminal for the...

First, create a delivery in your online store. You can print out the package labels for the supplier of your...

Pakettikauppa API documentation PHP API library (pakettikauppa/api-library) Python PyPI library PyPI library source code

You can print out address cards for your parcels from the Pakettikauppa dashboard or from your online store orders if...

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Create the deliveries you want to destination countries as Asendia shipments or small shipments. Select deliveries from the Deliveries list...

The Helposti code is a string of numbers and letters that ensures a parcel reaches its recipient. The Helposti code...

With this free plugin, you can integrate the delivery methods of multiple transport companies with Shopify’s interface with a single...

You will receive monthly reports on your Pakettikauppa account events. The reports are generated at the turn of the month,...

When the parcel is ready for delivery, it will be delivered to the nearest outlet, depending on the delivery method:

With the Magento plugin, you can attach the printing of parcel labels directly to order management and can also connect...

The error message indicates that you have selected prepaid balance as your payment method from the Pakettikauppa dashboard, but your...

Continuous pickup service cannot be obtained through a Pakettikauppa contract. Instead, it must be agreed separately with logistics companies. However,...

With Pakettikauppa’s free WooCommerce plugin, you can integrate the delivery methods of multiple transport companies with the WooCommerce interface with...

You can find the interface information (API key, API secret) from the dashboard profile, under API codes.

You can place a collection request for your shipments through Pakettikauppa. With Posti’s separate pickup service, you can order pickup...

With Pakettikauppa’s LiteCart plugin, you can connect the pickup point search to the delivery method selection and print the parcel...

Regardless of the payment method, the monthly report serves as Pakettikauppa’s bookkeeping voucher. The report shows actual charges and customer account...

We will keep your customers up to speed on the progress of the package and want to help ensure that...

Pakettikauppa can be integrated with various e-commerce platforms. Pakettikauppa currently has ready integrations with the following e-commerce platforms: Finqu Vilkas...

You can see the estimated cost for your shipment through Pakettikauppa. The estimated cost shows the estimated price without VAT...

Multi-parcel shipments are suitable for when you have more than one parcel shipment for the same recipient. When the total...

Pakettikauppa welcomes you as a new customer! With us, you will be in good company, as almost 7,000 Finnish online...

The price of Pakettikauppa shipments includes all direct costs that may result from shipping parcels. If you have your own logistics...

Through Pakettikauppa, you can deliver parcels to the EU with GLS EuroBusinessParcel. As a rule, international GLS parcels are delivered...

A single contract for all transport companies Traditionally, setting up an online store or sending parcels has required multiple contracts...

Pakettikauppa’s shipments are charged according to either the volume weight or the actual weight of the parcel, always depending on whichever...

Through Pakettikauppa, you can send parcels outside the EU. For shipments outside the EU, the CN23 form must be completed...

See Pakettikauppa’s terms and conditions (in Finnish)

Buy and sell safely! With Cash on Delivery, the recipient won’t receive the parcel until they’ve paid the amount set...

Damages for shipments sent under a Pakettikauppa contract are claimed through Pakettikauppa. Create an application for damage compensation from the...

Our service works on a “pay-as-you-go” basis, i.e. the payment method must be set. The payment method is set from...

Information for a created delivery cannot be changed because the delivery information is transferred directly to the logistics company. Create...

Chargeable weight (volume weight) refers to the weight of the parcel in relation to the volume. At Pakettikauppa, shipments are...

The Pakettikauppa contract allows you to only send LQ shipments (Limited Quantity of dangerous goods) LQ shipments are delivered by...

You can use Pakettikauppa’s services just as well with a Pakettikauppa contract as with a transport company’s contract. If you...

You can cancel your deliveries within 24 hours of creating it by logging in to the Pakettikauppa dashboard. Open the...