Returning a parcel from abroad

Posti

In countries where Posti Parcel Baltic is used, the returner will order a pickup from the terminal for the return:

  • Estonia: info@smartpost.ee
  • Lithuania: customerservice.lt@itella.com
  • Latvia: customerservice.lv@itella.com

The customer making the return should already have a “Posti Parcel Baltic with return” address label on top of the parcel. Pickup service is free for the customer making the return and included in the price for the sender.

When returning from other countries, the parcel is delivered to any DHL pickup point, equipped with a Parcel Return Connect parcel label.
DHL pickup point search.