Pakettikauppa to close its operations on 31 May 2024. Read more

How can we help?

Usein kysytyistä kysymyksistä löydät vastauksen kysymyksiin, jotka yleensä askarruttavat asiakkaitamme. Katso myös, olisiko ohjevideoistamme sinulle apua.

Where is the parcel sent to me currently?

Pakettikauppa offers companies and online retailers the delivery methods of different transport companies with one contract. If you would like to know where a parcel sent to you is at any given time, you can check that from our item tracking. In unclear situations, please contact the online store or transport company that sent your order directly. Our customer service will only serve our business customers.

Posti
Matkahuolto
DB Schenker

Joose Vettenranta

Didn’t find what you were looking for?

Select whether you are the sender or the recipient of the parcel, and we will direct you forward.

In unclear situations, please contact the online store or transport company that sent your order directly. Our customer service will only serve our business customers.

Posti
Matkahuolto
DB Schenker
Item tracking

Problems? Don’t worry! Chat, phone, email – we are here for you. If your matter does not require immediate attention, we kindly ask you to primarily contact us using the form below. We will respond to your message as soon as possible.

Open chat Call: 03 410 93 645 (Mon-Fri from 10 a.m. to 4 p.m.) asiakaspalvelu@pakettikauppa.fi